Glossary of Terms
Glossary is usually defined as an alphabetical list of technical terms in some specialized field of knowledge. This knowledge base glossary provides a collection of knowledge base documents that define many technical terms. These terms are arranged alphabetically, but you can quickly jump to a specific term by selecting its first letter from the index of the knowledge base glossary below.
RMA
Return Merchandise Authorization - This is the term we use for an authorized return of a defected of in warranty part that is sent back to the seller/manufacturer for a replacement